1.1. These purchase – sale Rules (hereinafter – the Rules) is a legally binding document mandatory to both parties that establishes the Buyer and the Seller rights, duties and responsibilities when the buyer purchases products in the e-store.
1.2. Seller reserves the right to change, edit or add to the Rules at any time, taking into account the statutory requirements. Buyer is informed in the e-store’s website. The Rules applied to the Buyer are in force at the time of booking.
1.3. Buyers who have the right to make purchases in the e-store:
1.3.1. capable natural persons, ie persons over 18 years of age who are not restricted by the court order;
1.3.2. minors between 14 and 18 years of age, only by having parents or guardians consent, except in cases where they dispose of their own income;
1.3.3. legal persons;
1.3.4. authorized representatives of all the above mentioned persons.
1.4. By approving the Rules the Seller also ensure that, under the 1.3. point, the Buyer has the right to buy goods at the e-store.
1.5. The contract between the Buyer and the Seller is considered to be concluded from the moment the buyer has formed a basket of goods, specified delivery address, selected the payment method, familiarised itself with the Rules, and clicked on the button “Confirm Order” (see point no. 5 “Order of goods, prices, payment arrangements, the terms”).
1.6. Any contract made between the Buyer and the Seller is protected by e-store.
2.1. The Buyer has the right to purchase goods in the e-store in accordance with these Rules and other rules set out in the information sections of the e-store.
2.2. The Buyer undertakes to accept the goods ordered and pay the agreed price for them.
2.3. By using the e-store the Buyer agrees with this purchase – sale Rules and undertakes to abide them and do not violate the EU law legislations.
We accept these payment methods:
Or you can create a PayPal account by paying for the order with your bank card. Please follow the steps below (how to pay with the card), and at the bottom of the page in the section “Create a PayPal account?” Choose option “Yes, please”. This way you pay with your card and create PayPal acount in the same time.
If you want to pay with credit card directly, enter your credit card details in the fields provided.
Paysera banklink – (only for Lithuanian bank accounts).
We accept returns (if product is new and not used) and product complains in 14 day period after you receive your order.
You can return all sealed products in 14 day period after you receive your order. Please contact us by email firstname.lastname@example.org by futher directions.
Refund for returned items is issued when we receive returned items. Shipping cost is not refundable (including cases when free delivery was applied).
Delivery cost is not refundable if:
In that cases refund will be issued when we receive the package back.
International delivery with tracking number to your Post Office. Usually takes about 5-12 business days, depending on the area (in rare cases it can take up to 30d. because of national and other holidays). Do not forget to provide full name, correct and full delivery address.
Please track your package via the link we will provide you in the email with tracking number.
Keep in mind – If you do not receive notification from your local post office or if your tracking number does not appear in your country post online system after 1-2 weeks, please visit your local post office and ask if they have your package. If post doesn’t have your package and there is no tracking information, please contact us by email email@example.com
If you do not take the package from post office in time (10-20 days depending on the country), the package will be returned to us (shipping cost is not refundable). We will have to charge for the package return and / or reshipping. Package return and reshipping cost – 9.00€.
Delivery cost is not refundable if:
you do not take the package from the post in time (end of the collection period) or you are returning full order.
you are returning part of the order (reason: you ordered wrong product or you changed your mind) and the amount of the products are left with you are under the amount we provide free delivery.
you gave us wrong or not full delivery address or phone number.
In that cases refund will be issued when we receive the package or product back.
International Express carrier – price and time depends on country.(delivery prices will be added when filling destination country)
Delivery within Lithuania
PROTECTING YOUR PRIVACY
We’ll always keep your data safe and secure.
www.efshield.com is committed to protecting and respecting your privacy.
For the purposes of applicable data protection laws, including the EU General Data Protection Regulation, as amended and supplemented (the “Data Protection Laws”), the “controller” of personal information collected through www.efshield.com (the “Website”) is MB „Edjuda“ company, registered in Lithuania under company number 305200068. Žvėrinčiaus g. 61-2, LT-59203 Birštonas.
When you place an order with Us
If you place an order with Us, We will collect information about you including your name, gender, age, phone number, email address, mailing address and payment details.
We will use the information We collect about you to:
When you sign up to receive emails from Us
If you sign up to receive emails from Us, We will collect your name and email address.
We will use this information to send you emails about products and services We think you may be interested in, updates about Us and/or the Website and to notify you of any changes about Our service.
When you contact Us
If you contact Us by telephone, email, post or using any other function offered by the Website, We will collect any information that you provide to Us. We will use this information to respond to review, investigate and respond to your questions or comments as necessary.
Shopping basket reminder emails
If you have placed items in your shopping basket but not checked out, we may email you to remind you so you can complete your purchase (while stocks last).
Entering into and performing a contract with you
If you create an account or place an order with Us, our legal basis for processing your
personal information is that it is necessary for the performance of the agreement between you and Us (like order processing and etc.).
Our legitimate business interests
If you contact Us, sign up to receive emails from Us, or simply browse the Website, our legal basis for processing your personal information is that we have a legitimate interest in administering and monitoring the Website, for analysis and research by Our group, promoting our business and responding to queries.
If you sign up to receive marketing messages from Us (sign up for newsletters or mark the check box when registering or in your account profile information), we will contact you from time to time with information about our products and services that we think may be of interest to you. You can opt out of receiving further marketing messages at any time by writing us an email to firstname.lastname@example.org (or replying to our newsletter) with word “Unsubscribe. NOTE: write us from an email you want to unsubscribe, or if you are writing from other email please write us from what email you want unsubscribe.
Also you can do it by visiting “My personal information” in your account (if you have created one) and unchecking the check boxes near “Sign up for our newsletter” and “Receive special offers from our partners”.
You have full control over how your personal data is used. If you would like your personal information or account details modified or deleted in any way or if you have any questions about how your personal data is collected and used, please contact us by emailing email@example.com and we will be sure to respond immediately.
Some personal information (like: name, gender, password, age, phone number, email address, delivery and billing addresses) you can modify yourself by visiting “Your account” (if you have created one) by logging in our Website.
We do not sell, trade, or rent your personal information to others.
We may share your information with selected third parties including:
We may disclose your personal information to third parties:
The period for which We will retain your personal information will vary depending on the purposes it was collected for, as well as the requirements of any applicable law or regulation.
For example, if you order a product on the Website, We will store your personal information and details about your order for as long as is necessary to comply with applicable tax legislation, and for the period for which you or We could bring legal proceedings in relation to your order.
Under the GDPR, you have the following rights, which we will always work to uphold:
For more information about our use of personal data or exercising your rights as outlined above, please contact us using firstname.lastname@example.org
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau. If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.
This policy will be reviewed from time to time to take account of changes to Our operations and practices. If We make changes, We will notify you by revising the date at the top of this policy, and if the changes are significant, We may provide you with additional notice, such as adding a statement to the homepage of the Website or sending you an email with the update. Any personal information held will be governed by Our most current policy.
You can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed by you.
However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.
To improve an online business, we need to know how many visitors came to our site, how many added to basket and how many checked out. Cookies are used to track these activities. These statistics will not identify you personally, just to help us paint an overall picture of what areas of our site are popular. We use tracking cookies from web analytics services provided by Google Analytics. These cookies collect information including, but is not limited to, number of visits, duration of browsing, referring sites, pages viewed, path taken through the Site. Again, this is never linked to you personally.
These are used to recognise repeat visitors and customise the visitor experience. When you initially enter the Site we may place an anonymous cookie on your browser to enable us to recognise you the next time you visit the website. We may also place a further cookie on your browser when you purchase products, this will enable us to remember you next time you come to sign in, eliminating the need for you to re-enter your login details and customising your future uses of the website.
For more information about our use of personal data or exercising your rights as outlined above, please contact us using www.efshield.com Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau. If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.
Search marketing and advertising cookies
We may place cookies relating to Facebook or Google Adwords on your browser to provide you with behavioural advertising when browsing the Facebook or other sites or when using search engines. You can block these with your browser, however if you do, you may not receive advertising that is as relevant.